Question 1

Do I need an account to browse and get in touch?

Accepted Answer

No. Browsing, viewing listings and contacting the owner are free and don't require signing in. You only need an account if you want to post your own listing.

Question 2

How do I contact the owner?

Accepted Answer

On the listing, click „Show phone number“ and call them, or message via WhatsApp or Viber. The arrangement is direct, with no middleman.

Question 3

How do I pay for the rental?

Accepted Answer

Payment happens directly with the owner (cash or transfer) at pickup. vnajem.si never sends payment links.

Question 4

What is the deposit (security deposit)?

Accepted Answer

An amount the owner takes at pickup and returns when undamaged gear is brought back. The owner sets the amount and it's stated on the listing.

Question 5

Is home delivery possible?

Accepted Answer

Yes, if the owner offers delivery. The cost is charged per kilometer (both ways) or as a flat fee, and you see it on the listing before you commit.

Question 6

How do I know an owner is reliable?

Accepted Answer

Owners verify their phone number, and businesses verify their tax number too. Reviews and feedback from other renters help you choose.

Question 7

What if the gear is damaged or doesn't work?

Accepted Answer

Check the gear together with the owner before pickup. If there's an issue, sort it out directly first; you can report disputed cases to our support.

Question 8

Can I book a rental in advance?

Accepted Answer

With owners who keep a schedule (Pro) you pick an open slot in the calendar. Otherwise you arrange the date by phone.

Question 9

How much does it cost to post a listing?

Accepted Answer

Your first 3 listings are completely free. Each additional listing costs €1.90, or you can choose a subscription (Standard €9/mo, Pro from €19/mo) for more listings.

Question 10

How do I post a listing?

Accepted Answer

Click „Post a listing“, upload photos and AI suggests the title, description, category and price. You publish in about 60 seconds.

Question 11

Do I have to verify my phone number?

Accepted Answer

Yes. On your first post we verify the number with an SMS code — this builds trust and increases the number of inquiries.

Question 12

How do I feature my listing?

Accepted Answer

When posting you choose a feature for 7, 14 or 30 days. A featured listing sits at the top of results and on the homepage with a PRIPOROČAMO badge.

Question 13

How do I set the price and delivery?

Accepted Answer

You set the price per day/week and the pickup method: pickup in person (free), a flat delivery fee, or charging per kilometer both ways.

Question 14

When and how do I get paid?

Accepted Answer

Payment for the rental is arranged and made directly with the renter. vnajem.si charges no commission on the rental itself — you keep the full amount.

Question 15

Can I list as a business or rental shop?

Accepted Answer

Yes. The Professional plan offers unlimited listings, a booking calendar, statistics and your own shop page.

Question 16

How do I edit or remove a listing?

Accepted Answer

You can edit or remove a listing anytime in your profile. Track views and inquiries on your dashboard.

How does vnajem.si work?

How it works

Find gear

Call the owner

Pick up & use

Everything you want to know

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